When double-clicking images to enter full-screen mode, if you encounter blank or corrupted image displays, this is usually caused by missing files or synchronization issues. This article provides detailed steps to resolve such problems.

Common Causes

Original files have been lost
Sync tools have not completed synchronization
File names are inconsistent with software records

Solution Steps

Check sync status: If you are using sync tools, please first refer to Solutions for "Library not found, missing data, thumbnails not displaying" issues when using sync tools to ensure all library files have been fully synchronized to your local hard drive.
Check file integrity:
- Right-click on the problematic file and select "Open in File Manager/Finder"
- Confirm whether the image's info folder contains three necessary files: original file, thumbnail, and metadata.json record file
Repair thumbnails:
- If the original file exists but has a different name than the software record, select the problematic file in the software
- Hold Ctrl + left mouse click on the library name in the upper left corner
- Click on "Repair selected file thumbnails" option
Use repair tools (if the above methods are ineffective):
- Hold Ctrl + left click on the library name to access hidden repair tools
- Select "Repair damaged metadata.json files" to scan and check all file data in the library
- Access the hidden repair tools again and select "Scan and clear invalid content" to remove invalid info folders with missing original files
- Select "Reload library" (ensure sync tools have completed synchronization)
- Finally, select "Repair invalid content" to complete the repair process

Important Notes

If original files are completely lost, they cannot be recovered through the software and can only be restored from backups
Before performing repair operations, ensure that sync tools have completed synchronization tasks
It is recommended to regularly backup your library to prevent file loss

How to Fix Blank Screens When Double-Clicking Images in Eagle?