We value your privacy a lot.
Your Personal Data
You will be asked to provide us with your Personal Data which may include your name, email address and other contact details when you:
- Use our website
- Purchase our licenses/products
- Send us support requests
- Subscribe to our email newsletters
- Signup and participate in the forums
The collected information will only be used for the following purposes:
- To understand the usage patterns and to improve our website.
- To allow us to troubleshoot, and improve our software and website.
- To communicate with you in response to your requests via emails and the forum.
- To inform you of news and updates with regards to our software through email.
- To notify you about changes to our software.
Anonymized App Usage Information
We use Google Analytics to analyze our application usage. This information is used solely to help us improve Eagle. The information collected is not personally identifiable.
We do not collect any personally-identifiable information, and we do not collect any information stored on your websites. Should you have any questions about the anonymized usage information that we collect, please contact us and we’ll be happy to answer any questions you might have. Please note that, due to the fact that none of the usage data we collect can be traced back to an individual user, we are unable to process any requests to remove information which may have previously been submitted as we cannot identify any individual user data.
All content of Eagle is saved on your local hard drive. This data is not publicly available online on the Internet. Eagle will never upload your content to the web.
Spyware/malware/ads in Application or Extension?
No, our product is clean. We don’t ship junk in Eagle.
HTTPS — Secure Website Traffic
All of our website traffic is transferred HTTPS. This includes the Eagle website, our Online Store, the Eagle Forum.
When accessing Eagle’s website, it acquires certain information about you during your visit. How we handle the acquired information from you depends upon what you do when visiting our site. If you visit our site only to read or download information on our pages, only the following information about you will be collected:
- The domain name of the website you are currently visiting
- The date and time you accessed our site
- The Internet address of the website you are visiting
- The Google Analytics Advertising Features is implemented
If you reveal your identity via an email containing personal information, then the information collected will be solely used to respond to your message.
The information collected serves only for statistical purposes. Eagle website may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to different sections of our site, and what information our visitors are interested in the most and the least , to allow us to determine technical design specifications, and identify system performance issues.
Eagle website will not obtain personally-identifiable information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without consent of the user at the time of collection.
MailChimp — Promotional Newsletter
We use MailChimp for sending occasional newsletters and promotions for our software. You could subscribe to the newsletter via our website, or in app. This information is used due to the following reason: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check if our records are right and every now and then if you’re happy and satisfied. We don’t rent or trade email lists with other organizations and businesses.
We also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe from this list at any time by clicking the "Unsubscribe" link at the bottom of all emails from us. Alternatively you can contact us and we'll do it manually for you.
You can read more about MailChimp and GDPR here.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at [email protected] and we’ll do our best to locate all the information we have on you. This will likely be a list of purchases along with any forum posts or support requests you may have made.